Care365 Doctor is an online telemedicine platform that connects patients in Zambia with certified healthcare professionals for consultations, medical advice, and treatment plans—all from the comfort of your home.

You can sign up by visiting our website and clicking on the "Sign Up" button. Fill in the required details, including your email, name, and password. You'll receive a confirmation email to complete the registration process.

Yes, your privacy and security are our top priorities. All communications and medical records are encrypted and stored securely.

After logging in to your account, navigate to the 'Appointments' tab and select a healthcare provider based on your needs. You can then pick an available date and time slot that suits you.

We have a range of healthcare professionals, including general practitioners, specialists, mental health experts, and dieticians. You can choose based on your medical needs.

Yes, if the healthcare provider deems it appropriate, they can issue an electronic prescription which can be sent to a pharmacy of your choice for pick-up or delivery./p>

We accept various payment methods including debit/credit cards, mobile money, and bank transfers. Payment must be completed before the consultation begins.

We are currently working on integrating insurance options. At this time, consultations are paid out-of-pocket. However, you can download an invoice to submit for insurance reimbursement where applicable.

We're sorry for any inconvenience. Please contact our customer support team via the "Help" button on our website, or email us at we@care365.clinic for assistance.